Friday, October 29, 2010

I'm driving a shopping cart here

I got my wheelchair on March 9, 2008. I was quite pleased with it.

In the two-plus years:
  • Lots of the red plastic has broken off. 
  • The pleather back has cracks. 
  • The arms wobble. 
  • The pleather on the armrests has holes in it. 
  • The batteries, which were bad from the beginning, were replaced. 
  • The joystick comes off easily, and the joystick skirt is ripped. (It's just this little rubber housing at the base of my joystick; Mom and I decided to call it a skirt.) 
  • I am on my third swing-away controller arm. 
  • Plugging in the charger is real hard and the charger often buzzes.
  • The foam pads on the lower parts of the arms ripped and I took them off. 
  • The footplate top is not flat on the footplate bottom.
  • And now, one of the front castors is behaving just like a faulty front wheel on a grocery cart. It wobbles and spins.
I know I use it every day, but seriously? Wheelchairs need to last five years to get help paying for it.

Add in the horribly designed controller and I wonder if this POS qualifies as a lemon.

4 comments:

  1. they are just making them worse all the time. My tilt and recline system did not work even before I started using my chair for the first time! It is just over a year old and I had to replace the foot rest, the armrest, and now something else on the armrest is loose. Wonder if they are made in the USA? it is always something. I completely understand your frustration.
    sdt

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  2. Mom wants me to send the post to my wheelchair rep.

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  3. Yeah, their money was wasted on an inferior product.

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