I sent this to my sister Friday night to show off my new lift. (Yes, I am wearing leggings and Uggs. It is fall.)
Less than 15 hours, the remote died with me 10 inches above the toilet.
We chatted with the salesman/installer. Nothing he suggested worked, so with my nephew’s help, we put the body support back on my manual lift and used the controls on the motor in the ceiling to park the lift on the charger.
Then I went for a walk.
When I got back, it worked.
The guy had us do a hard restart then and attributes the lift working to that.
I am not so sure, given it was working before the reset.
I have no doubt the company will get it working right. I have less confidence that everything is copacetic now.
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